Returns & Exchanges

At Gemini Jewels, we want you to be completely enchanted by your new accessories. If you are not satisfied with your purchase, we offer a seamless 30-day return policy for all unworn and original-condition items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the jewelry in its original branded packaging and secure it inside a padded shipping envelope to prevent damage during transit.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.